Visitor Policy

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Visiting Hours and Policies

Visitors, friends, and family play an important role in a patient’s recovery. We appreciate the opportunity to partner with you to create a safe, quiet, and healing environment. Our goal is to ensure that a patient’s rights for visitation are respected, and to ensure that all of our visitors enjoy equal visitation privileges consistent with each patient’s preference.

Here are a few guidelines that will make your visit helpful to your family member or friend:

  • Visitors are welcome at any time during the patient’s stay
  • Visitors are also welcome to stay with a family member or friend when they are in the hospital’s Emergency Department or are here for outpatient services or Ambulatory Surgery
  • Patients can choose who can and cannot visit them without regard to legal relationship, race, color, national origin, religion, sex, sexual orientation, gender identity or disability
  • Limits on visiting will be reasonable and based upon the patient’s medical condition and will be explained to the patient and to you
  • Reasons for restricting visitors may include, but are not limited to:
    • The patient requests restrictions or limitations
    • There are safety concerns, such as risk of infection
    • Visiting interferes with the care of other patients, including the need for their rest and/or privacy
    • An existing court order that restricts contact
    • Visitors are disruptive, threatening or violent
    • If and when certain patient conditions warrant restrictions and precautions, every consideration will be made for family members/support person
  • Visits from children:
    • Children are welcome to visit a family member, but those under the age of 16 should be supervised by a responsible adult during their visit
    • Young children are expected to stay with an adult who is responsible for supervising them to ensure a safe and restful environment for the patient, and any other patient(s) sharing their room
    • Younger children are not excluded by age, but supervising adults are encouraged to keep their visit brief
  • Anyone with a cold, rash, fever, flu or other communicable disease should not visit the hospital; all visitors are to wash their hands before entering and leaving a patient’s room

Visitor Responsibilities

In order to provide and maintain a safe and caring environment for our patients, we would appreciate your cooperation in complying with the following:

  • Limit of two (2) visitors at a bedside
  • We appreciate your cooperation in:
    • controlling the noise level
    • restricting food brought from the outside (unless specifically requested)
    • not sitting on beds
    • not smoking at any time anywhere within the hospital campus; this includes vaping
    • not using cellular phones in patient care areas
    • respect roommates’/other patients’ privacy
  • Keep strollers and carriages out of patient care areas. (We strongly discourage parents from bringing children into patient units because of the potential health risks to children and patients.)
  • Use Visit Vision, across from the Patio Cafe, so patients may view visitors (including young children or those who may have colds) on TV channel 97 while speaking to them on the telephone
  • The patient may want to have family informed about his/her condition. In those cases, a spokesperson should be assigned by the family
  • Visitors should be in good health and free of any signs and symptoms of infection. The following symptoms and illnesses are of particular concern:
    • influenza
    • conjunctivitis
    • strep throat
    • diarrhea (until on antibiotics for 24 hours)
    • vomiting
    • fever
    • rash
    • upper respiratory tract infection
    • herpes zoster (shingles)

Children should be up-to-date on immunizations and should not have been exposed to infectious diseases, such as chicken pox, within two weeks before their visit.

Language Translation Services

Translation services are available on premises 24 hours a day, seven days a week. Language translation is provided through CyraCom. Sign language interpreters are also provided as needed.

 

Looking for Ways to Help?

St. Francis Hospital is blessed to have the support of a great many friends.  Would you like to join in our efforts?

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Looking for Ways to Help?

St. Francis Hospital is blessed to have the support of a great many friends.  Would you like to join in our efforts?

Read more